TERMS AND CONDITIONS
Last Updated: August 12, 2026
These Terms and Conditions (“Terms”) govern access to and use of PluginsVault.com (the “Website”), including the purchase, trial, download, licensing, activation, renewal, and use of software products and related services offered through the Website.
PluginsVault.com (“Plugins Vault,” “we,” “us,” or “our”) is a product of and is operated by XRETE LLC, a limited liability company organized in the State of Wyoming, United States.
By accessing the Website, creating an account, starting a free trial, purchasing or downloading a product, activating a license, or otherwise using our products or services, you agree to these Terms.
If you do not agree to these Terms, you should not use our products or services.
1. About Plugins Vault
Plugins Vault develops and distributes premium software primarily for WordPress, WooCommerce, and related platforms and ecosystems.
Our products are designed to help agencies, developers, website owners, online stores, and businesses improve website functionality, automate workflows, integrate services, and manage their websites more effectively.
Individual products may have different functionality, system requirements, dependencies, licensing options, activation limits, and supported platforms. Where applicable, these are described on the relevant product page or documentation.
2. Eligibility
You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
If you purchase, activate, or use a Plugins Vault product on behalf of a company, agency, organization, client, or other entity, you represent that you have authority to accept these Terms on its behalf.
3. Customer Accounts
Certain purchases, downloads, licenses, subscriptions, trials, support services, and other Website features may require a Plugins Vault account.
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
Information provided in connection with an account must be accurate and reasonably current.
You must notify Plugins Vault promptly if you reasonably believe your account or license credentials have been accessed or used without authorization.
4. Software Licensing
Purchasing a Plugins Vault product grants you the applicable rights to use that product according to:
- these Terms;
- the license applicable to the software;
- the site or activation limit associated with your purchase; and
- any product-specific terms disclosed before purchase.
A purchase does not transfer ownership of Plugins Vault trademarks, branding, proprietary services, documentation, licensing infrastructure, websites, APIs, or other intellectual property except for rights expressly granted under an applicable software license.
5. WordPress, GPL, and Open-Source Software
Certain Plugins Vault products may contain or constitute software licensed under the GNU General Public License (“GPL”) or another applicable open-source license.
Nothing in these Terms is intended to restrict rights granted under an applicable open-source license.
Where applicable, amounts paid to Plugins Vault may relate to services and benefits including official releases, product updates, automatic update delivery, license activation infrastructure, compatibility maintenance, documentation, customer support, security releases, hosted functionality, and other services.
If these Terms conflict with rights expressly granted under an applicable open-source license, that open-source license controls with respect to those rights.
6. License Plans
Plugins Vault may offer annual, lifetime, agency, multi-site, or other license plans.
Each plan may limit the number of websites on which the associated license services may be activated.
The applicable price, billing period, activation allowance, trial availability, and other material terms are displayed on the relevant product page or during checkout.
7. Free Trials
Eligible products or subscription plans may include a 14-day free trial or another trial period expressly displayed at checkout.
A valid payment method may be required to begin a trial.
Unless otherwise stated at checkout, no subscription fee is charged during the free-trial period.
Unless the trial is canceled before its stated expiration, it will automatically convert to the paid subscription selected when the trial was started, and the customer’s selected payment method will be charged the amount disclosed at checkout.
Customers may cancel automatic renewal through My Account on PluginsVault.com at any time before the trial expires.
If a trial is canceled before its stated expiration, no subscription charge will be made for that trial.
Our payment systems are designed to verify the current subscription and renewal status before initiating an automatic payment. A canceled trial should therefore not be charged merely because a payment action had previously been scheduled.
8. Free-Trial Eligibility
Free trials are intended to provide prospective customers with a genuine opportunity to evaluate an eligible Plugins Vault product before purchasing it.
Unless expressly stated otherwise, a free trial is available only once for the same product to the same customer and/or for the same production website.
Canceling, allowing the expiration of, or otherwise ending a trial does not restore eligibility for another free trial of the same product.
If a customer who previously used a free trial subsequently purchases the same product, the new purchase may begin immediately and the applicable payment method may be charged immediately, without another free-trial period.
Using a different email address or customer account does not create a new trial entitlement for a product and production website that has already received an applicable trial.
Trial eligibility may be determined using reasonable information associated with previous usage, including customer-account information, licensed domains or websites, product identifiers, and license-activation history.
Where the same product has previously been activated on a production website under a free trial, another trial license for that product may be refused on that website.
A customer remains free to purchase and activate an eligible paid license after a trial has expired or been canceled.
Plugins Vault may restrict or refuse trial eligibility where reasonably necessary to prevent repeated trials, circumvention, fraud, misuse, or abuse.
Use of a trial for one Plugins Vault product does not automatically prevent a customer from receiving an otherwise eligible trial for a different product.
9. Development and Staging Websites
Where supported by the applicable product and licensing system, development, local, or staging installations may be treated differently from production websites for licensing or trial purposes.
Plugins Vault may use reasonable technical methods to normalize domain names and distinguish production websites from recognized development or staging environments.
We may provide manual assistance or exceptions where legitimate domain changes, migrations, ownership transfers, or technical circumstances affect activation eligibility.
10. Annual Licenses
Unless otherwise stated, an annual license provides the applicable licensed services for twelve months.
During an active annual license period, eligible customers generally receive:
- access to the licensed product;
- product updates;
- maintenance and bug-fix releases;
- security updates;
- compatibility updates;
- new features included in that product;
- access to eligible product downloads; and
- priority customer support.
Specific benefits may vary by product or plan.
11. Automatic Renewal
Annual subscriptions automatically renew at the end of each subscription period unless automatic renewal has been disabled.
Customers can manage and disable automatic renewal through My Account on PluginsVault.com.
Disabling automatic renewal does not terminate the current paid license period. The license remains active until the end of that period.
By beginning a trial that converts to a paid subscription or purchasing an automatically renewing subscription, you authorize Plugins Vault and its payment processors to charge the selected payment method when the trial converts and at subsequent renewal dates unless automatic renewal has been canceled.
12. Renewal Pricing
Unless otherwise communicated, an annual subscription will renew at the price applicable to that subscription.
Plugins Vault may change subscription or renewal pricing from time to time.
If a price increase will apply to an existing subscription, we will provide reasonable advance notice before the affected renewal.
The customer may disable automatic renewal before the renewal date if the customer does not wish to renew at the revised price.
13. Annual License Expiration
If an annual license expires or is not renewed, the installed version of the plugin will continue to function.
Plugins Vault will not intentionally disable the installed plugin or prevent access to its existing settings solely because an annual license has expired.
After expiration, however, the customer will no longer be entitled to benefits requiring an active license, which may include:
- automatic updates;
- manual downloads of newer versions;
- newly released features;
- compatibility updates;
- security and maintenance releases; and
- priority customer support.
Renewing the license restores the applicable active-license benefits.
Because WordPress, WooCommerce, PHP, third-party plugins, browsers, operating environments, APIs, and other dependencies change over time, Plugins Vault cannot guarantee that an outdated product version will remain secure or compatible indefinitely.
Customers who continue operating an outdated version after license expiration are responsible for evaluating its continued suitability, compatibility, and security.
14. Lifetime Licenses
Where offered, a lifetime license requires a single license payment and does not require recurring license-renewal fees.
A lifetime license includes access to applicable product updates for the commercial lifetime of the purchased product, subject to the activation or site limits of the purchased plan.
Unless expressly stated otherwise on the applicable product page, a lifetime license includes one year of priority customer support from the date of purchase.
After the included support period ends, the lifetime license and applicable update entitlement remain valid, but continued priority support may require purchasing or renewing a separate support entitlement.
“Lifetime” refers to the commercial lifetime of the applicable Plugins Vault product. It does not mean the lifetime of the customer, XRETE LLC, Plugins Vault, or any individual.
Plugins Vault does not guarantee that any particular product will be developed, maintained, or distributed indefinitely.
15. Site and Activation Limits
Licenses may be limited to a specified number of websites, domains, installations, or activations.
Customers may not intentionally circumvent license activation limits or use license services on more production websites than permitted by their purchased plan.
Where supported, license activations may be deactivated and transferred between websites subject to reasonable technical and anti-abuse restrictions.
Agency, developer, or multi-site plans may be subject to additional conditions disclosed with the applicable plan.
16. Product Updates
Eligible active licenses receive access to updates made available for the applicable product during the license entitlement period.
Updates may contain:
- bug fixes;
- security improvements;
- compatibility changes;
- performance improvements;
- modifications to existing functionality;
- new functionality; and
- changes necessary because of third-party platforms or APIs.
Plugins Vault does not guarantee that every requested feature will be implemented or that every existing feature will remain unchanged indefinitely.
Features may be modified, replaced, deprecated, or removed where reasonably necessary for security, compatibility, maintainability, technical development, legal compliance, or changes to third-party systems.
17. Compatibility
Plugins Vault endeavors to support the WordPress, WooCommerce, PHP, and other platform versions identified in applicable product documentation.
We cannot guarantee compatibility with every theme, plugin, hosting provider, server configuration, custom codebase, browser, third-party service, or future software version.
Customers are responsible for maintaining appropriate backups and are encouraged to test software updates in a staging or development environment before deploying them to a production website.
18. Third-Party Services and APIs
Plugins Vault products may integrate with third-party APIs, platforms, payment processors, messaging services, artificial-intelligence providers, e-commerce services, or other external systems.
Use of those services may require separate accounts, credentials, subscriptions, fees, or acceptance of third-party terms.
Unless expressly stated otherwise, third-party fees are not included in the Plugins Vault license price.
Plugins Vault is not responsible for outages, restrictions, API modifications, pricing changes, discontinued services, account decisions, or other actions controlled by third-party providers.
We may modify or discontinue an integration when reasonably necessary because of changes made by a third-party provider.
19. Support
Priority support is available while the customer has an active support entitlement.
Support generally covers reasonable assistance relating directly to:
- installation;
- configuration;
- documented functionality;
- license activation; and
- reproducible defects in Plugins Vault software.
Unless expressly included with the applicable product or service, support does not include general website development, custom development, custom feature creation, third-party plugin debugging, server administration, malware removal, data recovery, or unrelated WordPress training.
20. Payments
Prices and applicable billing periods are displayed before purchase.
You authorize Plugins Vault and its payment processors to charge your selected payment method for transactions, trial conversions, and renewals that you authorize under these Terms.
Applicable taxes may be calculated and collected where required.
Payment processing may be performed by third-party payment providers. Plugins Vault does not necessarily receive or store complete payment-card information.
21. Refunds Following a Free Trial
The purpose of the free trial is to allow customers to evaluate an eligible product before being charged.
Where a customer has received the applicable free-trial period and has not canceled before its expiration, the resulting subscription payment is generally non-refundable.
This policy applies because the customer had an opportunity to evaluate the product before payment and could cancel the trial before being charged.
Exceptions may be made where:
- required by applicable law;
- a duplicate or erroneous charge occurred;
- an unauthorized transaction is established; or
- Plugins Vault determines that exceptional circumstances warrant a refund.
Nothing in these Terms limits consumer rights that cannot legally be waived or excluded.
22. Purchases Without a Free Trial
Where a product or transaction does not include a free trial, refund eligibility will be governed by the Refund Policy displayed on PluginsVault.com and any mandatory rights applicable to the customer.
23. Intellectual Property
Except for portions distributed under applicable open-source licenses, the Website, Plugins Vault branding, product names, documentation, graphics, user interfaces, proprietary services, licensing infrastructure, and other proprietary materials are owned by or licensed to XRETE LLC.
No ownership rights are transferred except as expressly granted under an applicable software license.
WordPress, WooCommerce, and other third-party names, logos, and trademarks belong to their respective owners.
Unless expressly stated otherwise, Plugins Vault and XRETE LLC are independent of and are not sponsored by or endorsed by the owners of third-party platforms with which our products operate.
24. Acceptable Use
You may not use the Website, licensing infrastructure, customer accounts, APIs, support systems, or other Plugins Vault services to engage in unlawful conduct, fraud, unauthorized access, service disruption, malicious activity, credential theft, or intentional circumvention of technical restrictions applicable to proprietary Plugins Vault services.
Nothing in this section restricts rights expressly granted under an applicable open-source software license.
25. Product Discontinuation
Plugins Vault may modify, replace, suspend, or discontinue products or services.
Where commercially reasonable, we will endeavor to provide reasonable notice before permanently discontinuing an actively maintained paid product.
Discontinuation does not remove rights already granted under an applicable open-source license to software copies already obtained.
However, future updates, downloads, hosted functionality, license services, integrations, or support associated with a discontinued product may eventually cease.
26. Customer Data and Backups
Customers are responsible for maintaining appropriate backups of websites, databases, files, configurations, and other data before installing, updating, configuring, removing, or otherwise using Plugins Vault software.
Plugins Vault products and customer support should not be treated as substitutes for an appropriate backup and disaster-recovery strategy.
27. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Plugins Vault products, services, and the Website are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted or error-free operation, compatibility with every possible environment, or suitability for every particular business requirement.
Nothing in these Terms excludes warranties, guarantees, or statutory rights that cannot lawfully be excluded.
28. Limitation of Liability
To the maximum extent permitted by applicable law, XRETE LLC and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, business opportunities, goodwill, or data resulting from use of the Website or Plugins Vault products.
To the extent permitted by applicable law, aggregate liability arising from a particular purchased product or service will not exceed the amount paid to Plugins Vault for that product or service during the twelve months immediately preceding the event giving rise to the claim.
These limitations do not apply where liability cannot legally be excluded or limited.
29. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless XRETE LLC from claims, liabilities, losses, and reasonable expenses arising from your unlawful use of Plugins Vault services, violation of these Terms, or infringement of third-party rights.
30. Privacy
Collection and processing of personal information through PluginsVault.com and related services are governed by our Privacy Policy.
31. Changes to These Terms
We may update these Terms to reflect changes in our products, services, business practices, or legal obligations.
Revised Terms will be published on PluginsVault.com with an updated revision date.
Where required by applicable law, we will provide additional notice before material changes affecting existing subscriptions take effect.
32. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except to the extent mandatory laws applicable to a customer provide otherwise.
33. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
34. Entire Agreement
These Terms, together with applicable product-specific terms, the Privacy Policy, Refund Policy, Support Policy, and other policies expressly incorporated by reference, constitute the agreement between you and XRETE LLC concerning the applicable Plugins Vault products and services.
35. Contact
Questions regarding these Terms, subscriptions, billing, licensing, trials, or Plugins Vault products may be submitted through the contact information provided on PluginsVault.com.